can apply. 5 years of experience as an IT Data Governance Lead with application experience (SAP, BI, Microsoft The Data Governance Lead is responsible for ensuring the effective working of the data governance structures IT stakeholders in order to gather their data governance requirements, to understand their data, their business context. Workout the enterprise data governance strategy and roadmap, aligned with the Chief Develop and implement data governance framework, policies, data governance standards, data protection
to ensuring customer satisfaction across various sectors including businesses, governments, educational aptitude, excellent communication skills, and a customer-focused approach. As a Technical Support Specialist support to their customer onsite, resolving technical issues, and ensuring a positive customer experience. Responsibilities: Provide technical support to customers via phone, email, chat, or in-person; Diagnose further investigation and resolution; Document all customer interactions, including details of inquiries,
technology spending and initiatives. Corporate Governance Meet all regulatory and compliance measures within and operating technology systems Maintain IT governance framework that maximises value for the enterprise
and initiatives.
(RFQ) and/or consultation with new and existing customers. The requirement is also to support general managers BI Platforms (PowerBI and/or Tableau) for key customers. The individual must be comfortable working with will also provide Supply Chain Consulting services to customers in the form of Big Data Analytics, Supply Optimisation as well as Inventory Optimisation Services. The individual must be able to manage several translating their requirements into value adding services. Grade 12 Degree or diploma in Industrial Engineering
sales etc.) Customer service – daily communication with customers to answer and resolve customer queries queries. Customer Relationship Management – build retention and acquisition strategies to build customer database database and segment customer communication. Work closely with web development and technical teams to assist improvements. Customer User Journey Development and assessment – be able to monitor and build customer journeys conversion. Daily communication with third-party service providers (couriers, warehouse, other business
sales etc.) Customer service – daily communication with customers to answer and resolve customer queries queries. Customer Relationship Management – build retention and acquisition strategies to build customer database database and segment customer communication. Work closely with web development and technical teams to assist improvements. Customer User Journey Development and assessment – be able to monitor and build customer journeys conversion. Daily communication with third-party service providers (couriers, warehouse, other business
maintenance and repair of printers Liaise with the Service Coordinator to order parts Installation and configuration technical issues Provide a professional customer service Record all customer interactions via the provided application maintenance and repair of printers Liaise with the Service Coordinator to order parts Installation and configuration technical issues Provide a professional customer service Record all customer interactions via the provided application
and stakeholder engagements, manages outsourced service provider relationships and is responsible for all with stakeholders, including private sector and government To conceptualise and activate leveraging of private employee well-being. Service provider management To develop and manage service provider contracts for manage and hold accountable all outsourced work to service providers Formal Qualification/Degree Formal Degree
stakeholders. CUSTOMER SERVICE & TCF Maintain as high level of service to customers (internal and external) according to the service standards as set by the company. Ensure all customers are treated fairly. which include Agile and Water Fall. Financial services industry knowledge and experience beneficial.