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Customer Service Engineer I
Johannesburg
Negotiable Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service
successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of
e the resolved status SLA of the service desk tool of the Customer is not breached by resolving tickets
line with the Process (With approval from the Customer and a valid reason).
Ensure that tickets
ticket acknowledgement SLA of the service desk tool of the Customer.
Quality assurance management
share this job on whatsappGovernance Administrator Faerie Glen
Bestmed Medical SchemeFaerie Glen
implementation of best practices and approved IT governance frameworks. The role is also responsible for of 5 years' experience in IT auditing or ICT governance, risk, and compliance
Data Governance Analyst
Iqbusiness South AfricaJohannesburg
detail-oriented Data Governance Analyst to join our organization. The Data Governance Analyst will play role include developing and implementing data governance policies and procedures, establishing data quality as a Data Governance Analyst or in a similar role. Strong understanding of data governance principles data quality concepts. Familiarity with data governance frameworks such as DAMA-DMBOK or equivalent. privacy regulations and their implications for data governance. Ability to communicate well with different types
Governance Administrator Melrose
Jmr Software LtdSouth Africa
other teams in the business to deliver exceptional customer experiences. We are seeking a detail-oriented proactive individual to join our team as a Data Governance Admin Assistant. This role will play a crucial data governance, vendor management, and project coordination. Key Rrsponsibilites: Data Governance Support: implementation of data governance policies and procedures. - Collaborate with the data governance team to ensure and ensure adherence to the vendor management governance framework. - Support the Vendor Management monthly
Sales & Customer Service Associate Western Cape
Recruitment LegendsSouth Africa
R45 000- 60000 PM Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Sales and Service Process rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Technical essential. Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective
It Governance, Risk And Compliance Specialist (it Governance Certification/itil/cobit)
Johannesburg
Overview:
As an IT Governance, Risk and Compliance Specialist, you will be responsible
assisting in the development and implementation of IT Governance frameworks and IT controls. This will involve
/>IT Governance Frameworks:
- Assist in the development and implementation of IT Governance, Risk
equivalent to NQF Level 6.
- Experience in IT Governance Risk and Compliance.
- Experience with GRC
It Customer Engineer
Johannesburg
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
Data Governance Lead East Rand / Ekurhuleni
Mediro Ict RecruitmentEkurhuleni
can apply. 5 years of experience as an SAP Data Governance Lead. Must have a valid driver's license and The Data Governance Lead is responsible for ensuring the effective working of the data governance structures IT stakeholders in order to gather their data governance requirements, to understand their data, their business context. Workout the enterprise data governance strategy and roadmap, aligned with the Chief Develop and implement data governance framework, policies, data governance standards, data protection
It Associate Customer Engineer
Johannesburg
Area
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT
users.
- Identify problems; log calls with Service Desk and escalate matters to senior Lead:
Business
making.
- Ethics and values.
- Client service orientation.
- Citrix knowledge advantageous
Manager Customer Experience
Blum & HofmeyrJohannesburg
with many different levels of personas within customer base as well as internally at Mimecast. This person Oversee the day to day operation of one of the Customer Experience teams • Act as a mentor and resource resource for the team when dealing with customer incidents and strategies • Driving the defined CX strategy team • Dynamic risk reporting to the Director of Customer Experience especially pertaining to and highlighting knowledge and sales skills to resell value to customers. • Team leadership in retention activities – escalations
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