Attributes:
Knowledge, Skills and Attributes: Knowledge of governance of a Services Desk Level 2 function to ensure the overall process, procedures, and compliance Strong customer service focus Strong communication skills and ability organisation supporting enterprise IT customers Seasoned level of client services / support management experience IT service delivery / management Seasoned level of experience with in-house or outsourced service delivery level of experience of managing customer relationships and conducting service review meetings Seasoned level
functions Ensuring project governance by maintaining a project governance framework Interface between risks and increased efficiencies Assist with governance of the systems: General Ledger, Universal Sub-ledger
functions Ensuring project governance by maintaining a project governance framework Interface between risks and increased efficiencies Assist with governance of the systems: General Ledger, Universal Sub-ledger
necessary approvals before spend in accordance with Governance measures in place, ensure timely accrual of cost Commercial Direct Channel of Trade and Overland customers. Accurate cash flow forecasts presented within budget, quarterly BU Exco forecast, Board and Governance submissions. Support Business Partners and Finance requirements, guidelines and instructions relating to governing bodies and organizations, both internally and functional management of the set of processes, customs, policies, laws, and institutions affecting the
cases and provide periodic progress reports to governance structures •Establish and implement business continuity management •Submit reports to various governance structures on status of BCM for the Fund Assist bespoke packages if required. •Report writing •Governance, Risk and Controls •Understanding of Industry
excellent customer service and able to do pricing. Booking Flights, Accommodation, shuttle services, car hire hire, travel insurance and reservations for customers. Engage with business and leisure clients to understand on (but not limited to) travel, facilities and services, events and attractions, tours, travel routs and all areas of your role. Provide excellent customer service throughout the booking process, addressing good relationship with the suppliers and your customers. Counsel clients on terms and conditions of travel
excellent customer service and able to do pricing. Booking Flights, Accommodation, shuttle services, car hire hire, travel insurance and reservations for customers. Engage with business and leisure clients to understand on (but not limited to) travel, facilities and services, events and attractions, tours, travel routs and all areas of your role. Provide excellent customer service throughout the booking process, addressing good relationship with the suppliers and your customers. Counsel clients on terms and conditions of travel
Transportation of Dangerous Goods, including, DOT, Safety, Customer Satisfaction, SHEQ /SQAS Policies & procedures procedures, Team Schedules, Team Communications, and Service & Maintenance Records. Responsible for working department communication strategies to support enhanced customer satisfaction and company expectations. Manage the best rates and service are employed to support the Petrocam experience to customers. Responsible for for overseeing the logistics pertaining to customer delivery, ensuring timely and efficient distribution
Transportation of Dangerous Goods, including, DOT, Safety, Customer Satisfaction, SHEQ /SQAS Policies & procedures procedures, Team Schedules, Team Communications, and Service & Maintenance Records. Responsible for working department communication strategies to support enhanced customer satisfaction and company expectations. Manage the best rates and service are employed to support the Petrocam experience to customers. Responsible for for overseeing the logistics pertaining to customer delivery, ensuring timely and efficient distribution