would be beneficial. • Solid understanding of customer service fundamentals. • Organised with strong administrative logic and pro-actively address supply chain / customer issues. • Dynamic with ability to work under pressure communication skills with ability to interact with customers at various levels & contribute during meetings PURPOSE OF THE JOB Selling timber products to customers within a defined regional target market with a a defined product mix ensuring that superior service and quality standards are maintained in support
required. CUSTOMER LIASON Proactively manages tenant collections & ensures excellent customer service Handling of tenant queries/complaints ensuring customer service SLA's are always adhered to. Effective relationship work as part of a team. Friendly, helpful, and service – orientated. Excellent communication skills, written
Insurers Involvement with claims intermediary service (Client satisfied). Follow claim through to Agreement signed by client. Logic and intellect to ensure customers treated fairly. Build relationships (Trust) with
Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to. Create a network work as part of a team. Friendly, helpful and service-orientated. Analytical / accurate / attention to
stakeholders to ensure smooth project execution and customer satisfaction Prepare and submit project progress
policies Involvement with claims intermediary service (Client satisfied) Manage unpaid premiums Evaluate
policies Involvement with claims intermediary service (Client satisfied) Manage unpaid premiums Evaluate
with a better knowledge, so as to improve the service provided to the company's clients and applying