Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. · To ensure sufficient legistation. · To timeously and efficiently resolve all customer queries in line with the Company's policies. · at the point of sale. · To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. · To support the Group's vision to be the customer's first choice health
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. · To ensure sufficient legistation. · To timeously and efficiently resolve all customer queries in line with the Company's policies. · at the point of sale. · To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. · To support the Group's vision to be the customer's first choice health
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
their work approach
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
A vacancy has arisen for a Customer/Key Account Manager at OEM to manage the account across the various functional areas ensuring high customer engagement.
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - Overview: Our client is a corporate ridesharing service that provides highly competitive transport solutions and reliable transportation for employees. Their services include the analysis of crucial data indicators solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute