customer relationships and conducting service review meetings •Seasoned level of experience managing supporting enterprise IT customers • Seasoned level of client services / support management experience • Bachelor's
enterprise IT customers
supporting enterprise IT customers Seasoned level of client services / support management experience Seasoned customer relationships and conducting service review meetings Seasoned level of experience managing and
Analysis 3-5 Service Desk Supervision / Customer service management 3-5 Application Design (UX and UI) 3-5
teams launch an applicable CSI (Customer Service Improvement) project. Manage and compile the required reporting
teams launch an applicable CSI (Customer Service Improvement) project. Manage and compile the required reporting
provide technical customer service, support and vision to grow the business Manage large amounts of incoming
Reference: ITE005798-DAP-1 Our client, a key player in the Global mining supply industry is on the lookout for a highly motivated and skilled IT Support Specialist to join their team in Midrand, Gauteng. The successful candidate will be responsible for monitoring and maintaining our computer systems
manage customer satisfaction, commitment, and expectations to high service levels and manage escalations