Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
& Responsibilities: Support a multinational customers network in South Africa and 3 branches in Africa Wifi Management, Printer Management Boardroom with Teams Management Must have complete TCP/IP knowledge. firewall. Will be required to have meeting with the customer weekly on new items and progress of existing items meet with customers head office and IT offices weekly remotely. Must be extremely customer focused and and a good personality to work with the customer Will report directly to a company director. Will manage
Senior Sage Intacct Consultant to join our dynamic team. This full-time hybrid role offers the opportunity satisfaction while delivering high-quality service. Assist the pre-sales team by conducting product demos. Provide and go-live support. Deliver exceptional customer service, promptly addressing client queries and concerns
Johannesburg, is requiring a change manager to join their team on a six-month-contract. Purpose of the role The foster an environment which allows for collaborative team-effort between the various stakeholders of the programme/project unnecessary escalations (where possible) and improving the team morale Be proactive in providing in mitigating risks effectively at all levels of an organisation Must be a team player and able to work collaboratively with and persistent resistance Consult and coach project teams Create actionable deliverables for the core change
(WCF)
- Microsoft SQL Server
- Windows Services
Tooling:
- Visual Studio
- Git
- Azure Functions
- Azure Service Bus
Advantageous Requirements:
- FIX
experience translating requirements from the business team into actionable work items. Your strong interpersonal
This allows you to easily interface with other team members to ensure that projects stay on track, meeting
are comfortable doing code reviews for with fellow team members.
Duties and responsibilities
A Premier custom software and product development IT company, delivering custom-made solutions for large Self-motivated and a self-starter Ability to work in a team environment. While we would really like to respond
Business Analyst to join our dynamic team in Sandton. This role demands a professional with environments, preferably within the financial services sector, who is ready to drive innovation and strategic mentor team members, leveraging your expertise to foster professional growth within the team. strong preference for backgrounds in financial services.
This full-time
energetic team of security specialists. The range of security technologies used by customers typically
with our products and services. Collaborating closely with cross-functional teams, you’ll gather insights standards Gain a deep understanding of products and services, simplifying complex information into polished changes and procedures within the company to address customer needs effectively Maintain awareness of the company’s company’s structures, divisions, and teams to understand business dynamics and query types Ensure continuous skills Foster collaborative relationships within the team to achieve shared objectives Contribute insights
other IT divisions to improve the delivery of services to our business and clients The company is a key products, and technologies, catering to B2B and B2C customers globally. As a global company, they provide exposure Communication skills Accountability Results driven Team success Adaptability Reasoning: Quick evaluator End user documentation End user training Support team documentation System monitoring and reporting Manage