seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion branch. In this managing customer queries and escalations, ensuring smooth operations, and fostering a positive team environment Overseeing and managing team members effectively. Customer Service: Handling customer complaints and queries and trends. Task Delegation: Assigning tasks to team members and ensuring timely completion. Conflict conflicts within the team or with customers. Develop and implement customer service policies and procedures
Senior Customer Relations Officer, the Junior Customer Relations Officer helps the Senior Customer Relations Relations Officer and Customer Relations Officer team with resolving first line student queries relating and closed within the given Service Level Agreement. The Junior Customer Relations Officer will generally raised to members of the Customer Relations Officer team. The Junior Customer Relations Officer also supports supports the Customer Relations Officer team with student registration and other administrative tasks
Senior Customer Relations Officer, the Junior Customer Relations Officer helps the Senior Customer Relations Relations Officer and Customer Relations Officer team with resolving first line student queries relating and closed within the given Service Level Agreement. The Junior Customer Relations Officer will generally raised to members of the Customer Relations Officer team. The Junior Customer Relations Officer also supports supports the Customer Relations Officer team with student registration and other administrative tasks
Reference: CAW005523-LH2-1 Dealership Service Advisor - Johannesburg North A fast growing motor vehicle brand is currently looking for a Service Advisor to join their growing team. Requirements: Reside in the Drivers license Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
We are looking for an experienced leader with a background in the fitness industry, demonstrating a successful Responsibilities: Leadership and Team Management: Lead and supervise the welcome desk teams, providing guidance, positive and collaborative team environment that emphasizes excellent customer service and a proactive approach to welcome desk staff, covering procedures, customer service protocols, and emergency response. Administrative leadership skills with a focus on team development and customer service excellence. Must have strong computer
415605 - Service Coordinator – Construction – Randburg Employer Description Companies offers services in project duties will encompass: Managing Team Schedule. Coordinate all aspects of service operations, including scheduling dispatching, and customer service. Ensure timely and efficient delivery of services to customers. Monitor service Communicate with customers to schedule appointments and provide updates on service status. Maintain accurate accurate records of service requests, work orders, and customer interactions. Collaborate with other
quality client service to both financial intermediaries and investors and manage a team of consultants consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolution Communication Centre, Client Services and Sales teams Creating a culture of Treating Customers Fairly in the Communication management Implementation of management structures and team processes Coaching & Training: Ongoing Coaching
quality client service to both financial intermediaries and investors and manage a team of consultants consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolution Communication Centre, Client Services and Sales teams Creating a culture of Treating Customers Fairly in the Communication management Implementation of management structures and team processes Coaching & Training: Ongoing Coaching
responsible for selling parts and components to customers in the automotive industry. As an Experienced play a crucial role in providing excellent customer service and generating sales revenue. You will have range of customers, understand their needs, recommend the right parts, and ensure customer satisfaction satisfaction. Responsibilities: Assist customers in identifying and purchasing the right parts for their vehicles recommendations to customers on parts selection and compatibility Process customer orders and payments
We are looking for an enthusiastic Customer Service Ambassador to be the face of our company and promote promote our products and services in our Randburg store. Post about our products/services online (e.g. social potential customers Thoroughly understand our products and services to inform potential customers Use word-of-mouth friends Assist in organizing marketing events Track customers' preferences and suggest advertising and positioning the Marketing and Product departments regarding customers' requests Able to effectively handle complaints