Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Technical Proficiency: configuring and customizing the Customer Service and Sales modules is needed. Sales and Service Process Optimization: rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective
head of Loyalty, Customer service and research to drive our journey to becoming a customer-led, digital-first the loyalty programme and a well-established customer service department. Inspire and lead these teams to ensure that we create meaningful customer experience for omnichannel customers. You will be working across harness data and make customer-centric decisions to create meaningful customer experiences. The role incumbent to lead and inspire both loyalty and customer service teams while collaborating with our brand,
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative journey. As part of our ongoing commitment to customer satisfaction, we are expanding our 24-hour contact knowledgeable and capable of delivering top customer service in an accurate, courteous and constant manner staff, helping them be successful in offering customer service up to leading global brands' expectations communication skills Strong Sales background Top Customer and Client handling skills Experience in process/soft
The Customer Loyalty and Promotion Lead is responsible for achieving card sales and advances targets strategy. The role focuses on engaging the company's customer base to drive incremental revenue and increased building loyalty and promotions solutions aligned to customer experience and expectation in the pursuit of creating unique loyalty and promotion journey for the customers. Key areas of focus include: Operational Direction and Stakeholder Relationships People Management Customer Commercials Management SKILLS/CAPABILITIES : Demonstratable
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services
Responsible for overseeing all client template services related projects, which may include collaboration comprehensive account of projects handled by the services department for reporting purposes. You will be full suite of service offering including timelines and costing. Dealing with any services support queries strategy throughout Gaining a clear understanding of customers' businesses and objectives Prioritise actions necessary. Deliver, analyse and improve on managed services. Monitor and make recommendations to improve systems
looking for an experienced and talented technical services manager to join its team of professionals. Key aspects. Technical consultation and support of customers in respect of the company’s PV products and systems confirmation to clients, mainly for technical services Commencement of technical on-site and telephonic colleagues Analyses and Assessments of market and customer requirements for new products and solutions. Support Department Manager when implementing new products and services. Working close with the Department Manager for
City' Cape Town is seeking a rock-solid Managed Services Engineer to join, their team of dynamic professionals professionals. Apply now As a Managed Services Engineer you will be required to operate in an environment well managed, supported and in line with agreed service level metrics. Requirements: Tertiary Qualification 6 years of ICT organization provision managed services experiences Sound knowledge of system monitoring
Managed IT services company based in the USA seeks a Dynamics Sales/Customer Service CRM Technician Configuring Configuring and customizing the Customer Service and Sales modules. Proactive identification of system escalations and ensuring timely resolution of customer issues. Technical Proficiency: A solid understanding configuring and customizing the Customer Service and Sales modules is needed. Sales and Service Process Optimization: rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving