Job title: Customer Success Consultant
Our client, based in Somerset to join their team in the position of Customer Success Consultant as soon as providing dedicated training and support services to ensure customer success.
Overview and Skills Skills needed:
technology solutions provider committed to ensuring customer satisfaction across various sectors including standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving efficiency of processes as well as enhancing the customer experience. Requirements: Demonstrated ability improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The cost effective management of IT Incidents and service requests from end to end point of view and to provide provide dynamic IT Support within the agreed Service Promise. Job Objectives Providing telephonic and track all incidents and service requests Taking ownership of incident and Service request from initiation
Description Job title: Customer Success Consultant Our client, based in Somerset West , is looking for knowledge to join their team in the position of Customer Success Consultant as soon as possible . Company: training and support services to ensure customer success. Overview and Skills needed: Customer Success Consultants utilise their software on the customer's business needs. The Customer Success Consultant is not focused educating their customers on the flexibility and capabilities of their software so customers are encouraged
Our client is a leading international Internet Service Provider that offers amazing career opportunities
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in and external customers. You will be responsible for the smooth operation of the service desk, ensuring agreed-upon service level agreements (SLAs) and deliver a consistently high-quality service Team Leadership Provide strong leadership and direction to the service desk team, fostering a positive, collaborative performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate
solutions provider dedicated to delivering the utmost customer satisfaction across diverse sectors, including dynamic Shared Service Centre. Collaborate with a high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational excellence. If you're enthusiastic about delivering delivering exceptional service, fostering improvements, and engaging with stakeholders, apply now for this exciting parameters of customer margin policies. Collaborate with the Sales Team and customers to ensure delivery
our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Courier sector. You will be expected to support the customer base with any application based technical difficulties You will also be required to rationally isolate customer needs and be able to translate these into potential a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands SQL/relational databases, knowledge of Terminal Services/RDP environments and experience with a ticket
cutting-edge technology to cater to a dynamic customer base. They are on a search for a dedicated CRM Software Engineer to bolster their Professional Services team. This role primarily involves constructing and reporting tools within our CRM platform. Customize models, views, and search functionalities based implementations, customizations, and migrations. Integrate existing systems and services into the CRM infrastructure end-user support for CRM applications through our Service Desk, promptly addressing cases as they arise.
1st and 2nd line technical support to business customers. About the Company We pride ourselves immensely immensely on the product we provide and the service we deliver it with. We believe that all South Africans can professional, world-class customer service. We offer exceptional telephone services to businesses. With our a recipe that not every cook can prepare. Our Customer Experience team currently consists of 4 sales African customers. This can be by phone, chat or e-mail. We're looking for a customer service wizard with