offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products order accordingly. • Cold calling customers for sales. • Manage all customer issues and resolve all complaints complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate colleagues to provide exceptional customer care services. • Analyze customer requirement for product and services
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products order accordingly. • Cold calling customers for sales. • Manage all customer issues and resolve all complaints complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate colleagues to provide exceptional customer care services. • Analyze customer requirement for product and services
and prospective customers through a relationship-based approach.
growing Customer Sales branch!
Reaching out to customers already within our customer base.
We are looking for candidates who are Customer centric, Goal-driven, have a Strong drive and quality efficiencies.
Provide an exceptional customer experience.
Your skill set will be challenged
fields (IT, software, VoIP, copier etc.).
Customer-focused.
Self-driven.
A good record performance areas:
Reach out to customer leads through cold calling.
Present, promote
Establish, develop and maintain positive business and customer relationships.
Perform cost-benefit and existing/potential customers to meet their needs.
Expedite the resolution of customer problems and complaints reports.
Supply management with reports on customer needs, problems, interests, competitive activities
existing and prospective customers through a relationship-based approach. Call customers as per the agreed calling Making phone calls to existing and prospective customers to achieve the targets. Manage the in-store support prospective customers and for information. Create and manage a customer value plan for existing customers highlighting management with oral and written reports on the customers needs, problems, interests, competitive activities
existing and prospective customers through a relationship-based approach. Call customers as per the agreed calling Making phone calls to existing and prospective customers to achieve the targets. Manage the in-store support prospective customers and for information. Create and manage a customer value plan for existing customers highlighting management with oral and written reports on the customers needs, problems, interests, competitive activities
providing technical expertise and support to customers, and cultivating long-term relationships with strong relationships with existing and prospective customers, including HVAC contractors, architects, engineers demonstrations, and technical training sessions to educate customers on the features, benefits, and applications of internal teams to develop customized HVAC solutions tailored to meet customer needs and project requirements requirements. Provide timely and responsive support to customers, addressing inquiries, resolving technical issues
providing technical expertise and support to customers, and cultivating long-term relationships with strong relationships with existing and prospective customers, including HVAC contractors, architects, engineers demonstrations, and technical training sessions to educate customers on the features, benefits, and applications of internal teams to develop customized HVAC solutions tailored to meet customer needs and project requirements requirements. Provide timely and responsive support to customers, addressing inquiries, resolving technical issues
opportunities exists for a detail orientated, accurate and customer centric Pricing Specialist at 3 of our- branches estimates experience Customer service orientation - Able to handle a demanding customer and sales environment Advantageous Attributes Customer service orientation - Able to handle a demanding customer environment. Good