Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)
Our individuals to participate in a Contact Centre Learnership.
Internal sales, project team, finance, plants Matric and a Technical / customer service qualification Min 3 years' experience in a similar role Able to read technical drawings Computer literacy, with Oracle experience
are met at all times. Applicants must have their matric, no criminal record and ideally live in the surrounding Previous experience in a similar position within a technical service environment such as fleet management,
Manage all Technical work done in the area, client queries and manage Technicians, Technical Assistants Assistants as well as dotted line of responsibility to Technical Co-ordinators. REPORTS TO: Branch Manager SUBORDINATES: Technicians Service Technicians Wireman DUTIES: TECHNICAL TARGETS Plan and manage the Installation and Service clients and accounts department with regards to technical and account queries Meeting Field Force Transformation Inspections Ensure proper stock control and counts in technical vehicles and store room as well as inspections
dealer network and parts w/sale customers. Parts Technical Assistance and Interpretation on EPC (Electronic support functions. Senior Certificate (Grade 12-Matric) compulsory. Parts OEM related courses and training Driver's license. Motor Industry or related Parts Technical Experience at OEM or Dealer level will be advantageous
Internal sales, project team, finance, plants Matric and a Technical / customer service qualification Min 3 years' experience in a similar role Able to read technical drawings Computer literacy, with Oracle experience
Services would like to recruit a Control Room Technical Co-operator to manage day-to-day operation by contiunally proving effeciency while managing technical projects. Duties & Reponsibilities Monitor not be allowed in the Control Room 2.2.11 All technical faults muct be reported immedietely on discovery
queries, including first line and second line technical issues, billing enquiries, and general customer
efficiently across all channels.
Technical Expertise and Product Ownership
technical queries related to companies services.
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team, ensuring members are equipped to handle technical, billing, and general queries across various channels
A career opportunity exists at RTG TECHNICAL NIGEL, for the position of "CALL CENTRE SUPERVISOR" Answer attendance reports Housekeeping Matric Minimum 2 Years minimum experience in a Technical / Mechanical environment