Additionally, you will be tasked with managing data sets and utilizing your knowledge of the collections Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment, specifically
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle teams. Decision Making: Prioritize tasks, analyze data for informed decisions, and manage workflow efficiently strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle teams. Decision Making: Prioritize tasks, analyze data for informed decisions, and manage workflow efficiently strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct weekly Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
As a Data Analyst you will be responsible for analyzing large sets of financial data to support our business
business operations and drive data-driven decision making.
Responsibilities:
talented Data Analyst to join our team at one of the leading Banks in the industry. As a Data Analyst large sets of financial data to support our business operations and drive data-driven decision making Responsibilities: Collect, organize and analyze large sets of data related to the bank's financial operations Develop understand their data needs and provide relevant analysis and insights Develop and maintain data models, dashboards metrics and KPIs Identify patterns and trends in data to inform business strategy and decision making
Posbeskrywing: Ons soek na 2 Intreevlak Data Capturers Ligging: Lynnwood Manor Salaris: R10,000 basies individue om ons span aan te sluit as 'n intreevlak Data Capturers by ons moderne kantore in Lynnwood Manor Sleutelverantwoordelikhede: Akkurate invoer van data in verskeie stelsels. Onderhoud van databasisse
Computer Auditing / Information Systems / Auditing / Data Science as majors)
We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct weekly Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with