team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner Coordinate with other departments in resolving day-to-day administrative duties Manage inbound and outbound outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional Effectively and professionally manage queries and day-to-day functions within SLA Incorporating the principles Act (POPIA) and the ability to apply this in day-to-day functions Computer literate – Intermediate MS
team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner Coordinate with other departments in resolving day-to-day administrative duties Manage inbound and outbound outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional Effectively and professionally manage queries and day-to-day functions within SLA Incorporating the principles Act (POPIA) and the ability to apply this in day-to-day functions Computer literate – Intermediate MS
with the owner on what needs to be done for the day.
company seeks a Team leader to plan and directs the day-to-day operations of truck fitting bay.
Develop
& Public Holidays - by appointment only
REPORTS
shifts:
•Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - customer quotations. •Monitor quotation - RNR after 7 days. Monitor Reverse logistics (Receiving) •Repairs external SLA with retailer (21 day) •Adhering to internal SLA (7 day) •Immediate action during “high
•Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - customer quotations. •Monitor quotation - RNR after 7 days. Monitor Reverse logistics (Receiving) •Repairs external SLA with retailer (21 day) •Adhering to internal SLA (7 day) •Immediate action during “high
every day. Advise Customer and Rep on the progress of orders. Respond to queries on the same day. Resolve Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same month
every day. Advise Customer and Rep on the progress of orders. Respond to queries on the same day. Resolve Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same month