day-to-day operations of activities in the Debt Collection, Client Retentions, and Mandates Departments PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
runs seamlessly Job Specification Answering of all calls in a professional, courteous and efficient manner Doctor Accounts Bill patients accordingly and collect payment where necessary Accept money (cash or card) on patient related queries and assist with debt collection Month end processing Daily banking given to
office closure procedure. Collection and distribution of office mail Collect all mail from security and assist with telephone duties. Answer all incoming calls and transfer clients to the right extension. Welcome
office closure procedure. Collection and distribution of office mail Collect all mail from security and assist with telephone duties. Answer all incoming calls and transfer clients to the right extension. Welcome
Linkedin, and Google searching. Previous cold calling experience This position is not suitable for a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other Action-specific targeted projects via email and phone calls Ad hoc sales-related administration. Assist with of a long-term growth plan. Some degree of cold calling is expected for specific projects. General admin:
Linkedin, and Google searching. Previous cold calling experience This position is not suitable for a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other Action-specific targeted projects via email and phone calls Ad hoc sales-related administration. Assist with of a long-term growth plan. Some degree of cold calling is expected for specific projects. General admin:
– eg, traffic fines, lost stock, Acknowledge of Debt (AOD) management Other duties: These duties include:
– eg, traffic fines, lost stock, Acknowledge of Debt (AOD) management Other duties: These duties include:
visitor management system Access control maintenance Collect and store source documents including approvals determine inventory levels Screening telephone calls and taking messages Gathering, printing documents
visitor management system Access control maintenance Collect and store source documents including approvals determine inventory levels Screening telephone calls and taking messages Gathering, printing documents