Inform the customer immediately if there are any delivery delays
Handle and document all queries reports
Act on all non-deliveries regarding NDDs and ensure out on delivery
Manage and control returns and collections and ensure quality proof of delivery returned to RLOG
Manage the POD process
Inform the customer immediately if there are any delivery delays • Handle and document all queries and customer reports • Act on all non-deliveries regarding NDD's and ensure out on delivery • Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG • Manage the POD process, report
Inform the customer immediately if there are any delivery delays • Handle and document all queries and customer reports • Act on all non-deliveries regarding NDD's and ensure out on delivery • Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG • Manage the POD process, report