role requires the Foods Department Managers to provide exceptional customer service by ensuring a world class shopping experience is in line with the agreed service levels Manage operational standards and ensure
role requires the Foods Department Managers to provide exceptional customer service by ensuring a world class shopping experience is in line with the agreed service levels Manage operational standards and ensure
directives to maximise sales for the allocated department. K KEY RESPONSIBILITIES: Plan and implement visual the commercial departments Communicate marketing material for promotions to department staff Create visual
This learnership program is designed to provide unemployed graduates with hands-on experience and practical promotional campaigns. Provide excellent customer service and assist customers with product inquiries and be willing to commit to the duration of the learnership program. Practical training and hands-on experience Competitive stipend during the duration of the learnership program.
This learnership program is designed to provide unemployed graduates with hands-on experience and practical promotional campaigns. Provide excellent customer service and assist customers with product inquiries and be willing to commit to the duration of the learnership program. Practical training and hands-on experience Competitive stipend during the duration of the learnership program.
profitability. To provide exceptional customer service by ensuring customer care, a world class shopping store. KEY OUTCOMES Provide exceptional customer service to internal and external customers Recruit, select Participate in team to ensure achievement of department and store goals Manage implementation and integration advantages 3-5 years role experience as a Foods Department Manager in Retail Retail experience highly advantages
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's promotions and events in order to provide the correct information to customers at all times. Knowledge:
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes
Accountabilities and Outputs
Enhanced customer service
Master Data and inputs into Load plan aligned
aligned to Customers DSP (Distribution Service
Package)
Continuous communication with SD Planning
responsible
party with the intent to improve service levels
Accountable for new customer take-on
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's promotions and events in order to provide the correct information to customers at all times. Knowledge: