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As the Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer scale. Additionally, you will be responsible for managing the customer care team and connecting them closely behaviours. Team Management and Development: Lead and manage a team of Customer Care Managers across multiple capabilities. Issue Resolution and Escalation Management: Serve as the ultimate escalation point for complex record of success in a senior customer service management role, preferably within the automotive or rental
Site Manager – FSS – Durban The position of a Site Security Manager is vacant in Durban reporting to to the Operational & Branch Manager. The overall purpose of the position is to ensure that all site years’ experience in a management position at a shopping complex Staff Management experience essential physically fit and in good health. CCTV Camera Management and Equipment monitoring and Control. Must reside feedback and liaison with Fidelity Security Services Management and Client Compiling, distribution and communication
As the Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer scale. Additionally, you will be responsible for managing the customer care team and connecting them closely behaviours. Team Management and Development: Lead and manage a team of Customer Care Managers across multiple capabilities. Issue Resolution and Escalation Management: Serve as the ultimate escalation point for complex record of success in a senior customer service management role, preferably within the automotive or rental
We are a diversified company specialising in managing agencies. We are based in the heart of Morningside increase reservation numbers Customer relationship management calls Reservation administration, reporting to
We are a diversified company specialising in managing agencies. We are based in the heart of Morningside increase reservation numbers Customer relationship management calls Reservation administration, reporting to
tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS
tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS
information to Team Managers and Complaints Manager to create and maintain management reports to the Executive Executive Management team and provide feedback on existing and emerging trends Liaise with internal departments agreements should be unwound and providing the Team Managers with detailed evidence and information to support necessary, authoritative on the phone Excellent time management skills Able to liaise at all levels with other
receive the very best in service and account management. Our passion lies in the acquisition, retention Night shift is a requirement ; Non-Negotiable. We manage and promote brands, provide customer contact services retention Ability to think outside the box and manage accounts strategically Ability to multi-task as detail Willingness to go the extra mile Good time management skills Ability to multitask Energetic Handles