that the optimal Service Levels are achieved. Channelling queries and complaints to the satisfaction of
that the optimal Service Levels are achieved. Channelling queries and complaints to the satisfaction of
appropriate party Answer the phone in a timely manner and direct calls to the correct department. Take and pass
appropriate party Answer the phone in a timely manner and direct calls to the correct department. Take and pass
or sending quotation and invoices to customers directly. Following up on all aspects in respect to customer
or sending quotation and invoices to customers directly. Following up on all aspects in respect to customer