To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance resolution of queries and provide required customer service Provide specific, factual and correct progress
To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance resolution of queries and provide required customer service Provide specific, factual and correct progress
abreast of developments in field of expertise, emerging risks and industry trends (including competitors risks and expectations and consider key and/or emerging risks to update the annual risk-based annual audit of banking sector, digital transformation, and emerging risks to assess and engage with stakeholders on Systems Auditor (CISA) or Certified Financial Services Auditor (CFSA) Preferred Certifications Type of qualitative and quantitative data • Financial services; preferable banking – retail and commercial exposure
abreast of developments in field of expertise, emerging risks and industry trends
(including competitors
and expectations and consider key and/or emerging risks to update the annual risk-based
annual
of banking sector, digital transformation, and emerging risks to assess and
engage with stakeholders
Systems Auditor (CISA) or
Certified Financial Services Auditor (CFSA)
Preferred Certif
qualitative and quantitative data
• Financial services; preferable banking – retail and commercial exposure
understanding of mobile money, fintech, and financial services Knowledge of regulatory environments and future future trends Experience working with African and emerging market consumers Analytical mindset with strong
understanding of mobile money, fintech, and financial services
knowledge of mobile money, fintech and financial services Understanding of regulatory environment and future direction of regulation Experience with African and emerging market consumers, and multicultural sensitivity
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- Stay informed of industry trends, emerging risks, and competitors' activities.
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responsible for: ABAP Development SAP Banking Services Must have: Matric Relevant SAP ABAP qualifications relevant exp Min 3-4 years exp with SAP BANKING Services This is a 12 month renewable contract. Rate between
applicable legislation. Also provide an account payable service to the business in terms of the SLA. Key Performance Communication and Query Resolution Accounts Payable Service and Operations Competencies Analytical Thinking Attention to Detail Ethical behaviour Customer Service Orientation Business and Financial Acumen Excellence