Provides 2nd line support primarily within the end user computing layer, but may extend to initial diagnosis At least 3 years' experience delivering End User Computing Support Services in a customer environment
Network Specialist. You will provide 2 nd Line End User Computing Support, Call Handling / ITIL processes, need 3 years' work experience delivering End User Computing Support Services in a customer environment Provide 2 nd Line Support primarily within the End User Computing layer but may extend to initial diagnosis - At least 3 years' experience delivering End User Computing Support Services in a customer environment
Africa and Namibia)
Resolve incidents and problems associated with end user computer equipment and software, and provide break/fix maintenance providers as necessary to keep end user computers and software in good working order. Perform
delivering formal requirements associated with End User Computing and Microsoft 365 service architecture, service accountability for ensuring the resilience of our End User Computing estate and our Microsoft 365 tenant and services infrastructure. As a subject matter expert for End User Compute, Microsoft 365 and cloud technologies, the
(South Africa and Namibia) General support of end user computing for hardware, networking, printing, application
(including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function
solution implementation like provisioning end-user computing, access management, resourcing, and identity
bytes. You'll also be the go-to guru for End-User Computing and desktop support. And hey, as you dive
solution implementation like provisioning end-user computing, access management, resourcing, and identity