minimum of 10 years experience in an IT desktop and technical support role.
Key Responsibilities:
Day to day support of IT requirements for the companys users
Intermediation between users and IT service
(Microsoft patching and anti-virus; other application support NetSurIT Cloud operation security centre)
Computer
offices and user machines via Microsoft cloud operation security centre
Support users across the
TeamViewer (remote software); MS Teams
Desktop support across the full office infrastructure (local
determine patterns to pro-actively assist with future support
Use IT Management information (Microsoft reports)
within the team.
Field Support Engineers to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of entered into the system.
Boksburg
REPORTING TO : Senior Technical Support Specialist
Grade 12/Matric or equivalent
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware in a timely fashion. The engineer provides desktop support, such as password or account related queries email accurately into the Remedy System Manage end to end all calls logged and providing updates to keep logged request or incident. Provide first line support for VIP's facing challenges and try and resolve
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction incidents, including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service Base. Minimum Requirements: Certification as IT Technician preferred. A / N certification. CCNA / HCNA certification
or related coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who be proactive in terms of providing professional support to both the team and customers.
Administrator, Desktop Support & Facilities person to join their team. Day to day support of IT requirements requirements for the company's users Intermediation between users and IT service providers (Microsoft patching patching and anti-virus; other application support NetSurIT Cloud operation security centre) Computer builds all offices and user machines via Microsoft cloud operation security centre Support users across the branch phone TeamViewer (remote software); MS Teams Desktop support across the full office infrastructure (local
Reference: CPT006960-ST-1 IT HELPDESK SUPPORT SPECIALIST - EE Candidates preferred SANDTON R 480 000 client is looking for an experienced software support candidate to join the team. The ideal person must Strong working knowledge of IT Active Directory User training experience (MS Word, iManage) Minimum of Basic SQL skills will be an advantage End-support: Handle user requests via the Helpdesk system, telephone timely and professional assistance to end-users. Guide end-users through step-by-step solutions or provide