To lead a team of second line technical support agents, ensuring swift and effective resolution of customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining integrate new, efficient methods for technical support delivery. • Plan and coordinate team activities Analyse performance data to continually refine support processes. • Proactively identify and remove operational day-to-day operations of the second line technical support team. • Ensure effective handling and resolution
opportunity has become available for a Medical Technician/Technologist Cellular Therapy Laboratory. The Communication Education HPCSA Registered Medical Technician/Technologist Blood Transfusion or Clinical Pathology Special Circumstances Provide 24-hour technical support and consultation to stakeholders if required. National
opportunity has become available for a Medical Technician/Technologist Cellular Therapy Laboratory. The Communication Education HPCSA Registered Medical Technician/Technologist Blood Transfusion or Clinical Pathology Special Circumstances Provide 24-hour technical support and consultation to stakeholders if required. National
developers on any changes, test these, and assists users in testing cycles. Prepare the Business Process documentation, and User manuals. Ensure SAP knowledge transfer happens to the users. Use “SAP-standard” organisation as appropriate, to obtain the requisite support in a timely and efficient manner and ensures access delivery of services. Provide 2nd / 3rd line SAP support. Maintain and expand contact at senior levels in experience in S4/HANA using Fiori. Desirable: End user support experience. S4/HANA cloud experience. 3 to
appropriate leader or stakeholders Cost containment: Support the identification, implementation and development the brand in professional networks Specialist support to projects: Own Specialist knowledge in projects relevant data from various sources. Support or lead part of the end-to-end negotiations process (preparation Draw on the business's subject matter experts to support your work and ensure cohesion across internal business the business's knowledge and research tools to support the sharing of information - Embrace the company's
approved suppliers and the despatch thereof to end-users. Cost of sales as a % revenue. Inventory days
approved suppliers and the despatch thereof to end-users. Cost of sales as a % revenue. Inventory days
incorrect or unstable software enhancements and the end results are stable systems that operate in line with or stakeholders - Ensure day to day operational support required from area of specialisation is provided provided to enhance performance Cost containment - Support the identification, development and implementation a high level of impact on other departments to support improved delivery - Continually increase understanding Network key relationships - Engage with and provide support to the established network of internal and external
mentor, and motivate a team of solar installation technicians to achieve project goals and objectives. 2. Project
developed in order to meet business requirements Compile user requests into system requirements specifications departmental systems and processes Cost containment - Support the identification, development and implementation or stakeholders - Ensure day to day operational support required from area of specialisation is provided a high level of impact on other departments to support improved delivery - Continually increase understanding Network key relationships - Engage with and provide support to the established network of internal and external