Job title: Customer Success Consultant
Our client, based in Somerset to join their team in the position of Customer Success Consultant as soon as providing dedicated training and support services to ensure customer success.
Overview and Skills Skills needed:
Description Job title: Customer Success Consultant Our client, based in Somerset West , is looking for knowledge to join their team in the position of Customer Success Consultant as soon as possible . Company: training and support services to ensure customer success. Overview and Skills needed: Customer Success Consultants utilise their software on the customer's business needs. The Customer Success Consultant is not focused educating their customers on the flexibility and capabilities of their software so customers are encouraged
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primary contact for our customers and internal parties, you will play a crucial role in ensuring seamless seamless contract execution, planning, and customer service. Your attention to detail, excellent communication Microsoft Excel will be key in delivering top-notch customer experiences.
Enjoy competitive compensation 2 years of demonstrated experience in a similar role.
Previous experience in a similar role Duties and Responsibilities: Better customer retention Upselling or cross-selling base Building and maintaining customer relationships Analysing customer data Identifying new business opportunities Documenting customer interactions and feedback Better customer service Conducting business reviews Creating sales plans to generate revenue Improved customer service Increased sales Lead management PLEASE NOTE unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will
Previous experience in a similar role Duties and Responsibilities: Better customer retention Upselling or cross-selling base Building and maintaining customer relationships Analysing customer data Identifying new business opportunities Documenting customer interactions and feedback Better customer service Conducting business reviews Creating sales plans to generate revenue Improved customer service Increased sales Lead management PLEASE NOTE unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will
administrative tasks, monitoring inventory levels, improve customer satisfaction and meet monthly sales goals Communicate expected delivery dates and follow up with customers to ensure content delivery. Manage the day-to-day stock levels for the store and Online. Manage shop with all incoming calls and walk in customers. Assist immediately on customer queries and complaints, resolve through excellent customer service. Consistently Consistently meet the stores sales goals. Assess customer needs and provide assistance and information on product
financial data. Key Responsibilities: Managing customer migration projects. Creating and managing migration of the team. Using advanced technical skills and custom tools to efficiently manipulate and migrate client project stays on track. Providing customer support, resolving customer queries, recommending solutions data clarification and training to onboarding customers. Skills: Analytical skills - Understanding the their work. Communication & People skills - The role requires the successful candidate to work with a
financial data. Key Responsibilities: Managing customer migration projects. Creating and managing migration of the team. Using advanced technical skills and custom tools to efficiently manipulate and migrate client project stays on track. Providing customer support, resolving customer queries, recommending solutions data clarification and training to onboarding customers. Skills: Analytical skills - Understanding the their work. Communication & People skills - The role requires the successful candidate to work with a
administrative aspects pertaining to reception, client services, boardroom arrangements and general office arrangements (candidate must be able to communicate on a professional level) Computer literate Presentable and professional areas will be taken into consideration for this role. R 10 000 - R 12 000