Durban. We are seeking enthusiastic and energetic Call Centre agents to join our incredible team. You will
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
of the collections environment, specifically a Bank as a portfolio.
Requirements:
collections environment, with a specific focus on a Bank as a portfolio. If you are a detail-oriented individual Knowledge of the collections environment, specifically a Bank as a portfolio. Requirements: Grade 12 Matric RocketMailer
communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
AND EXPERIENCE Minimum education (essential): • National Senior Certificate Minimum education (desired): MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
Agents wanted for sales team in Westville, Durban. Call center with a Difference - Shifting Lives is at fired up, Dreamers, seeing an opportunity in every call to not only shift their lives but the lives of our
AND EXPERIENCE Minimum education (essential): • National Senior Certificate Minimum education (desired): MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education and Training Certificate years experience as a call centre agency in an inbound or outbound call centre environment FAIS Requirements:
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission client services / business administration or a National Diploma in customer relations management 5 years' medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related