We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education and Training Certificate years experience as a call centre agency in an inbound or outbound call centre environment FAIS Requirements:
management
We are currently looking for a Data Center Engineer available immediately with the following skills set VBlock administration experience – Converged Infrastructure administration, certification preferred VMWare expert – VCP required UCS skills – certification preferred EMC storage skills – c
drive a quality improvement culture within the Care Centre Human Resource Management ensuring optimal utilization
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
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The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases
We are lookig for a Fitment Centre Manager to plan, lead, organise, control and support the entire operation operation, associated resources and assets of a Fitment Centre by implementing and deliberately driving company and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk. Attend
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
beneficial.Skills