industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
journal for the payment done outside the system (FNB) Cash book and Bank reconciliation Conduct cash book and employees (FNB) Complete the payment request form Effect the payments on the FNB platform Monthly
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working
200, MS Office, and online banking apps such as FNB, Nedbank, and Wesbank. R15 000 CTC with provident
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
reconciliations. • Loading of employee payments on FNB Banking (Staff Loans, Pay and Staff Reimbursements)
Clearance Certificates · Liaising with SARS Call Centre · Handling of Tax objectives CIPC · Submitting