Cleaning Staff within residence ensuring quality service delivery in accordance with minimum cleaning standards of cleaning services ensuring all services provided are delivered to the agreed service standard in an and customer focused manner. Assess all cleaning services carried out to ensure high standards of work are
looking for a highly motivated and experienced Service Manager to oversee our hygiene and cleaning department as managing a team of hygiene technicians. The Service Manager will also be responsible for planning and
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command of the English language Basic customer service Additional language that is area specific Willing command of English (written and oral) Customer service Trustworthy and honest Attention to detail Presentable Remuneration and benefits: Market related salary Medical aid Provident fund Staff account ONLY SUCCESSFUL APPLICANTS
equipment
equipment Basic health and safety qualifications/first aid training - preferred High energy levels Sober Habits
externally commissioned Facilities Management-related service contracts that may be required to become the responsibility technical advice specific to Facilities Management Services to departments, committees and external agencies professional standards, within devolved budgets and meets Service Level Agreements (SLAs) via sound and accountable assist in the delivery of excellence in customer service and professional Facilities Management delivery co-ordinate and represent the service and company as a champion for customer service. To build a reputation
responsible for managing deep clean & hygiene services in accordance with sector strategy, contract specifications providing operational support, oversee client services. Education and Experience required: Grade 12 Minimum South African and industry-specific laws Customer service skills Strong attention to detail Communication overtime. Driving far distances out of town. Complete Service reports at each site
Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs) MAIN OUTPUTS Manage the Develop and Maintain systems to ensure client service level agreement adhered to at all times and relationship plan for each building in accordance with the service level agreements Conduct site visits of allocated Cleaning/Hygiene industry or Outsourced property services Basic knowledge of HR related issues and procedures;