Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
provide support to the correspondence and walk-in-centre teams as and when required
Completing administrative NEG
Matric/Grade 12
6 months contact centre experience/client services experience
Excellent Ability to deal with complexity of different types of calls and clients
Ability to prioritise and function
To improve profitability of the distribution Centre by analyzing, reviewing, and managing financial, risks. · To co-ordinate and plan the distribution centre's annual budget as well as forecasts within the financial performance · To compile the distribution centre's monthly financial statements and business review controls and reducing risk within the distribution centre together with satisfying the internal and external financial viability of projects within the distribution centre is aligned to business objectives by ensuring the
To improve profitability of the distribution Centre by analyzing, reviewing, and managing financial, risks. · To co-ordinate and plan the distribution centre's annual budget as well as forecasts within the financial performance · To compile the distribution centre's monthly financial statements and business review controls and reducing risk within the distribution centre together with satisfying the internal and external financial viability of projects within the distribution centre is aligned to business objectives by ensuring the