Cape Town dealership is looking for a skilled Service Manager to oversee a sizable and busy workshop
focused on customer satisfaction, and ensuring targets and CSI standards and satisfactory customer service
You will need to have at least 3 recent years of Service Management experience in a franchised motor dealership
Drivers License
Have at least 3 Years RECENT of Service Management experience in a franchised motor dealership
(non-negotiable)
Excellent leadership and customer service skills
Above-average business acumen
Performance Areas:
(possibility to emigrate to USA after 1 year of service) Minimum qualifications and experience: BEng (Mechanical part drawings Liaise with overseas suppliers and customers on designs. Submit your cv via our website ( www
Ability to cope well under pressure
• Must be customer focused
• Must have a high level of reliability
different skills required for different types of services and projects.
• Manage supplier meetings
respective supply markets, competitors, and product / service innovations.
• Drive improvement projects
equipment, HVAC systems, electrical and mechanical services, water generation and reticulation, electrical
stakeholders to ensure improved efficiency and service delivery.
• Stay up to date with industry
of direct reports, seconded workers (internal service providers) and sub-contractors on site. Carry out out work in accordance with company and customer policies, statutory requirements, specified drawings
and as part of a team Good communication and customer service skills Benefits Salary: negotiable Family
and as part of a team Good communication and customer service skills Benefits Salary: negotiable Family
abnormalities or damage. Complete daily activity and service reports. Provide feedback with regards to continuous part/component. Execute mechanical repairs and services on machines. Clean equipment/parts/component. repairs. Plans for service of equipment with regards to date, workshops, nominations of service, stock and other consumables stock and parts back into stock. Reports service results as well as any abnormalities or damage component changeout form, commissioning report and customer feedback and warranty certificates. Plans troubleshooting
Main
development roadmaps Support site activities, customer meetings/engagements, suppliers Plan and execute engineers onsite at new customers Coordination of customer site activities, e.g., customer meetings, vehicle