Planning, Distribution, IT and partners to ensure all service expectations are met. Key Responsibilities E-commerce Supply chain and Marketing Lead Manage Customer Service Manage the online fulfilment team on a day- to proficiency Comprehensive understanding of Customer Service Perks & Benefits You get to work for a rapidly subsidy Company performance incentive scheme Long-service incentives Holistic Employee Wellness programme
methods.
methods.
tools and methods. Customer Service: Ensure all staff provide exceptional service and maintain company standards the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states
tools and methods. Customer Service: Ensure all staff provide exceptional service and maintain company standards the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states
selected ranges and bulk supply agreements. Good governance in all aspects of the Agri Channel Category management Insurance Family Leave (Maternity, Paternity) Training & Development Paid Time Off (PTO) (if applicable)
Help and assist customers with making of product, training and problem solving. Assistance via telephone management. Planning proactive approach. Customer service and relationship building. Teamwork and Flexibility
Help and assist customers with making of product, training and problem solving. Assistance via telephone management. Planning proactive approach. Customer service and relationship building. Teamwork and Flexibility
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience