includes defining workflows, logic, data handling, error handling, and integration points. Tool Selection maintenance tasks such as updating workflows, handling exceptions, and optimizing automation processes
accomplished and forward-thinking NOC Technician to handle a multitude of items including scheduled proactive quickly. Troubleshooting and Resolution Alarm Handling and Escalation Client Interaction Documentation
experience working on multiple projects as well as handling day-to-day operational requests from the business
Azure Synapse, SSIS, SSRS, SSAS, and Power BI. Handling the delivery of data and information relating
Management. Manage all External Client facing issues. Handle all communication between the external Client and
Confidentiality Assertiveness and strong conflict handling skills Duties: Work closely with Management and
Confidentiality Assertiveness and strong conflict handling skills Duties: Work closely with Management and
departments, detailing queries that are not resolved · Handling the calls from the technician, requesting the
departments, detailing queries that are not resolved · Handling the calls from the technician, requesting the
years of relevant managed services experience handling cross technology infrastructure Moderate level