includes defining workflows, logic, data handling, error handling, and integration points. Tool Selection maintenance tasks such as updating workflows, handling exceptions, and optimizing automation processes
accomplished and forward-thinking NOC Technician to handle a multitude of items including scheduled proactive quickly. Troubleshooting and Resolution Alarm Handling and Escalation Client Interaction Documentation
Extensive Excel skills and ability to efficiently handle large data sets Hands-on experience in designing
Azure Synapse, SSIS, SSRS, SSAS, and Power BI. Handling the delivery of data and information relating
Management. Manage all External Client facing issues. Handle all communication between the external Client and
Confidentiality Assertiveness and strong conflict handling skills Duties: Work closely with Management and
Confidentiality Assertiveness and strong conflict handling skills Duties: Work closely with Management and
departments, detailing queries that are not resolved · Handling the calls from the technician, requesting the
departments, detailing queries that are not resolved · Handling the calls from the technician, requesting the
Technician. In this role, the IT Technician will handle both planned installations and urgent support for email, phone, and onsite methods. DUTIES: Ticket Handling Responsibilities: Review all assigned tickets