allocation to functions when required Chatting to guests to ensure they are WOW'd Allocations of management
hospitality by managing reservations, assisting guests with inquiries, and ensuring smooth operations focused on the Restaurant Reservations but the Guest House and Boutique forms part of the scope of work sufficient by placing orders with suppliers. Guest House Liasing with Events Department and Perfect Hideaways calendars. Ordering of guest amenities and other supplies when needed. Preparation of house before arrival and and doing checks upon departure of guests. Handling the check in and check out processes. Qualifications:
Afrikaans
Driving guests and staff around the estate.
Front of House skills (well presented
sibilities:
industry
properties. As this important role directly impacts the guest experience, the F&B Manager works closely with
the company’s purpose which is “To give our guests a complete experience and a perfect stay”.
Guest Experience: ensure that all guests, whether in-house hotel guests or restaurant
restaurant guests, receive a complete experience and a perfect a stay at all times. Ensure all guests are received
accordance with company standards and ensure any guest complaints are logged and resolved quickly and
Responsibilities: Coordinate daily Front of the House and Back of the House restaurant operations during breakfast excellence and guest satisfaction. Strives to achieve performance targets and deliver memorable guest experiences
Responsibilities: Coordinate daily Front of the House and Back of the House restaurant operations during breakfast excellence and guest satisfaction. Strives to achieve performance targets and deliver memorable guest experiences
at least 2 years Responsibilities: Putting the guest experience first Manages the successful operation responsibility for the rooms Department (front office, housekeeping, maintenance, grounds, garden and pool, and the running of the establishment to ensure that guest services are consistent with set standards of service
at least 2 years Responsibilities: Putting the guest experience first Manages the successful operation responsibility for the rooms Department (front office, housekeeping, maintenance, grounds, garden and pool, and the running of the establishment to ensure that guest services are consistent with set standards of service