that their properties are in perfect condition for guests, managing staff, and driving operational excellence >
Recruit, train, and supervise a team of housekeeping staff, maintenance technicians, and other personnel
and guest needs.
Guest Experience:
Respond promptly to guest inquiries
Address guest complaints and issues promptly and effectively, striving to exceed guest expectations expectations.
Monitor guest feedback and reviews to identify areas for improvement and implement
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properties. As this important role directly impacts the guest experience, the F&B Manager works closely with
the company’s purpose which is “To give our guests a complete experience and a perfect stay”.
Guest Experience: ensure that all guests, whether in-house hotel guests or restaurant
restaurant guests, receive a complete experience and a perfect a stay at all times. Ensure all guests are received
accordance with company standards and ensure any guest complaints are logged and resolved quickly and
Responsibilities: Coordinate daily Front of the House and Back of the House restaurant operations during breakfast excellence and guest satisfaction. Strives to achieve performance targets and deliver memorable guest experiences
Responsibilities: Coordinate daily Front of the House and Back of the House restaurant operations during breakfast excellence and guest satisfaction. Strives to achieve performance targets and deliver memorable guest experiences
business in the front of house
functions Work across multiple functions, guest rooms, front of house (e.g. public areas, restaurants, lounges lobby, conference rooms, gym and spa) and back of house (e.g. staff canteen, passages, lifts, staff change
functions Work across multiple functions, guest rooms, front of house (e.g. public areas, restaurants, lounges lobby, conference rooms, gym and spa) and back of house (e.g. staff canteen, passages, lifts, staff change
role in shaping unforgettable experiences for our guests. Our client prides themselves on providing unparalleled unparalleled hospitality and personalized service to their guests. As a leader in the industry, they strive to create Leader Concierge , you'll be at the forefront of our guest experience, leading a team of dedicated concierge dynamic team dedicated to delivering exceptional guest experiences. Supportive work environment that values outstanding customer service. Managing Guest Services: Handle guest inquiries, requests, and concerns with
Front Office Team.
The position is to assist guests with their overnight requests and balance accounts accounts from the day shift. Responsible to check in guests and manage any requests they might have. Ensure Ensure excellent services is rendered and that the guests have a good experience while staying at the property the night shift at the Front Desk