Position: Junior Internet Software Helpdesk Support
Location: Edgemead (O
devices
seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional Experience: Minimum of 5 years of experience in a Helpdesk role, demonstrating a track record of excellence
you. We are seeking a skilled Junior Internet Helpdesk Support professional to join our team in providing
software as necessary. Log user issues via the Helpdesk System and escalate too higher-level support or software as necessary. Log user issues via the Helpdesk System and escalate too higher-level support or
technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete
as necessary.
(IIS) • Nagios and Monitoring • Linux (Ubuntu) • Helpdesk and Support Experience • Technical Problem Solving
requests and ensure all calls are logged at the helpdesk
Communicate repairs / feedback to FM via
areas of responsibility