An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role report to the Helpdesk Supervisor. Job Purpose: To receive incoming calls to the helpdesk and log all calls completion. Maintain communication between the helpdesk and the caller. Ensure the caller is satisfied continuity. Provide reports and feedback to the Helpdesk Supervisor on all follow-ups and calls to be able schedule drawn up by the help desk supervisor. Each Helpdesk operator will be allocated a week to be on standby
An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role report to the Helpdesk Supervisor. Job Purpose: To receive incoming calls to the helpdesk and log all calls completion. Maintain communication between the helpdesk and the caller. Ensure the caller is satisfied continuity. Provide reports and feedback to the Helpdesk Supervisor on all follow-ups and calls to be able schedule drawn up by the help desk supervisor. Each Helpdesk operator will be allocated a week to be on standby
seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional Experience: Minimum of 5 years of experience in a Helpdesk role, demonstrating a track record of excellence
technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete
Responsible for 1st line hardware and software Helpdesk support as well as provide user support in accordance
(IIS) • Nagios and Monitoring • Linux (Ubuntu) • Helpdesk and Support Experience • Technical Problem Solving
Duties: Ensuring all calls are logged into the helpdesk system and having ownership that all progress Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership that all progress
various back-end services and databases. Assist the Helpdesk in providing support to users and internal customers