installation. Must have an experience in Computer support and troubleshooting. Knowledge of HP networking servers and data as agreed by clients. Logged helpdesk incidents Provide trends of all infrastructure not limited to: Implementing, maintaining and supporting desktop and mobile computer related hardware hardware Implementing, maintaining and supporting network infrastructure (switches, routers and Firewalls) Implementing and supporting desktop PC operating systems and software Implementing, maintaining and supporting server
administration Windows server support and maintenance Syspro server and client support Microsoft exchange server proxy and firewall system support (Squid, IP tables) Cisco LAN equipment support and maintenance Daily LAN LAN user hardware and software support Server maintenance and business continuity (backups, etc) Project interdepartmental systems support VOIP system maintenance Adroid system, PLCs and HMI machines support Experience: Experience: 3 - 5 Years experience in IT support and services Adroid systems, HMI machines and PLCs experience Requirements:
will support the channels below (and any other new channels): Email support. Telephonic support (both outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects (training, exhibitions
service will support the channels below (and any other new channels):
high-quality support services in line with Sage standards that meet client requirements and support ongoing
monitor and observe software reliability in the supported environment
/>Collaboration and Implementation Support
of this position is to architect solutions to support the business goals and objectives; and ensure alignment overall solution architecture and roadmap with the supporting transition architectures.
Proactively propose solutions to improve the support of (new) business processes. ABAP debugging beneficial process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls holidays on implementation and operations (IT Support) related tasks. Should you not receive a response
schedules on behalf of application teams. Render batch support and consultancy services to developers that utilises distributed Control-M batch services. Day to day support and liaison utilising Control-M batch job services optimally and efficiently. Provide Control-M batch support. Manage, Implement and co-ordinate Control-M batch