optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely ability to handle customer inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software multitasking abilities Experience in a call center or customer service role is a plus
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
can deliver top-notch sales performance and customer service. As Sales Manager, you are both a team builder opportunities. Provide exceptional customer service and resolve any customer concerns. Drive sales through sales targets. Knowledge of fitness equipment and services is a plus. Must be fully computer literate, with
& Responsibilities: Support a multinational customers network in South Africa and 3 branches in Africa firewall. Will be required to have meeting with the customer weekly on new items and progress of existing items meet with customers head office and IT offices weekly remotely. Must be extremely customer focused and and a good personality to work with the customer Will report directly to a company director. Will manage hours support for the customers general managers and CEO. Manage internal customer mobile phones (Apple)
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
vehicle replacement parts. Customer service. To provide an exceptional level of service to current and prospective prospective customers relating to all parts being sold over the counter, online, or any other platform. The The Salesman will assist the customer in understanding the Companies products and identify solutions sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned
other and are committed to the success of our customers and the business. At Hertex every day counts. activities of International product ranges to customers in the allocated area and develop new business and exceeding sales budget • Visit high profile customers • Develop new business and identify sales opportunities budget • Build productive relationships with customers, employees and International fabric brands • Support in team • Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation