landscape. • Manage service across platforms, multiple channels and services to ensure service availability experience in managing operations • Financial Services experience is an advantage Knowledge and Skills tools and processes • Strong knowledge of IT service management and ITIL practices • Technical background Cultivates Innovation – Contributing through others • Customer focus – Contributing through others • Drives results
and effective demonstration skills to identify customer needs, recommend products, and build lasting client responsibilities include, but are not limited to, managing customers' experience within the company, promptly addressing understanding customer needs and requirements, fostering positive relationships with all customers; developing solutions based on customer requirements and future growth strategies; collaborating with customers to provide and customer sites; developing sales strategies per OEM offering, targeting prospective customers and
and effective demonstration skills to identify customer needs, recommend products, and build lasting client responsibilities include, but are not limited to, managing customers' experience within the company, promptly addressing understanding customer needs and requirements, fostering positive relationships with all customers; developing solutions based on customer requirements and future growth strategies; collaborating with customers to provide and customer sites; developing sales strategies per OEM offering, targeting prospective customers and
and orders from customers
Energy Advisor, you play a crucial role in guiding customers towards the most effective solar solutions while both physical and virtual site visits, addressing customer queries, and providing essential information for the Care Team and Energy Consultant to enhance customer satisfaction and contribute to increased sales
vehicles to prospective customers. You will play a key role in educating customers about the benefits of
the sales process and ensuring and exceptional customer experience.
staff, and customers to ensure a smooth fulfilment of orders. First Respondent to Customers – Reception Reception, Switchboard management, Drop In customers. Orders Management and Invoicing Handling enquiries through reporting on Fridays. Customer Relationship Administration: Respond to customer orders via email, WhatsApp WhatsApp, or phone. Solve customer challenges. Daily processing tasks include quotes, payments, invoices month end Reports: Reporting on sales, dispatch, customer trends, and sales projections Reports to streamline