abilities, especially when dealing with customers. Customer relationships. Proven ability to work independently Analytical skills. Adaptability. Listening skills. Customer service. Reconciling. Collaboration. Compliance. Collection
Our client, a financial services company based in Randburg, is seeking a dynamic and experienced Debt calls professionally. Providing excellent customer service during collections processes. Recommending
key role in our team, providing oversight on the service delivery to our clients. You will have the opportunity Liaise with staff from other departments to resolve customer issues. Attend and conduct team meetings/process managing an Admin/Debt Review team. Previous customer service experience. Experience working in a regulated
account manager's main role is to retain top customers and nurture those key relationships over time and acting as the main point of contact for all service-related inquiries and issues. The Account Manager closely with internal teams to deliver exceptional service, drive technology adoption, and proactively address a timely and efficient manner. Conduct regular service reviews with clients to assess their satisfaction Provide input and insights to the product and service development teams based on client feedback and
company that is driven by the needs of all their customers, by opportunities to build relationships, and experiences, pricing options and business growth support services. Their core values are the foundation of how they team Full debtors' function Receive & process customer credit limit reviews as per procedure Manage the hold process when accounts are overdue, or the customer has exceeded the credit limit and take appropriate
and collecting debts from customers Managing credit terms of customers Customer queries Creating sales orders Preparing statements Managing the sales ledger Customer and Sales team liaisons AR Reconciliations General
Assess the creditworthiness of new and existing customers, determine appropriate credit limits, and establish and identify potential risks. • Customer Communication: Manage customer inquiries and disputes related Collaboration: Collaborate with sales teams to resolve customer issues affecting collections and maintain a strong churn, working closely with the marketing and customer retention teams. • Churn Reporting: Generate regular external and internal stakeholders, including customers, credit reporting agencies, and auditors. • Cross-functional
As a Debt Review Agent, you will engage with customers telephonically, gathering required information include providing financial assessments, informing customers of our solution and its benefits, and guiding Excellent communication skills Ability to listen to customer needs Confident telephone manner Excellent interpersonal
As a Debt Review Agent, you will engage with customers telephonically, gathering required information include providing financial assessments, informing customers of our solution and its benefits, and guiding Excellent communication skills Ability to listen to customer needs Confident telephone manner Excellent interpersonal
Duties on monthly basis may include 1 Capture customer invoices with the appropriate vat treatment. 2