to make a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers regional office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices Essential Minimum 3 years of experience in a customer service orientated environment within a Medical Scheme
between Fidelity Security Services and the client with regard to security services rendered. Daily feedback feedback and liaison with Fidelity Security Services Management and Client Compiling, distribution and communication stipulated by the client. Constantly evaluating the service levels provided and making recommendations to the the client regarding the improvement of services. Ensuring continuous assessment of the Client’s premises ensuring the smooth take over thereof. Ensuring that all HR/IR related queries are dealt with promptly and professionally
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
role in overseeing and enhancing the customer service experience across all branches of the car rental department to optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic customer service policies and procedures across all branches. Ensure consistency in service delivery organisation. Act as a role model for exemplary customer service practices and behaviours. Team Management and Development: regular performance evaluations and facilitate training programs to enhance team capabilities. Issue Resolution
role in overseeing and enhancing the customer service experience across all branches of the car rental department to optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic customer service policies and procedures across all branches. Ensure consistency in service delivery organisation. Act as a role model for exemplary customer service practices and behaviours. Team Management and Development: regular performance evaluations and facilitate training programs to enhance team capabilities. Issue Resolution
recommendations on how to get the most from products/services Own proactive processes: host webinars, assist clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase
registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre handle pressure Professionalism Empathy Customer service driven/focused Advanced administrative and organisational Minimum of 2 years administrative and customer service experience. 1 year of operational management/ project
Marketing or Media to fill a position on the Customer Service Desk. Our customers are based internationally and ensuring our customers receive the very best in service and account management. Our passion lies in the manage and promote brands, provide customer contact services and develop leading technology solutions. Our our people and our international links. Being a service organization, our staff has been carefully selected and commitment to client service. If you want to join the leaders in service excellence, please submit