international standards, to manage training facilities which service the Dealer Network in all regions regions throughout South Africa and to provide training services to the rest of Africa identified markets supervising the Dealer Training Academy BPO supplier in delivering the targeted training and certification in the Training Academy Strategy development and supervision of the annual compilation of service delivery for the Training Academy and the definition, compilation of the specifications of the new services providers
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your support on systems and services to clients across various markets and services, including specialized
What you’ll do:
Scorecard implementation
Design/introduce affordability calculators
Credit management
Customer experience
Manage risk/optimisation/acquisition
Ensure statutory compliance
Risk strategy fraud
Segmentation
Skills & Experience: <
Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
Intermediate Building Service Technologist & Civil Engineer Applicants must have the following requirements: years of experience in the design of building services, township infrastructure, contract management
support department, drive exceptional customer service, and enhance their support processes and procedures networking protocols, internet technologies, and ISP services. Excellent leadership, communication, and interpersonal resolution of customer inquiries, technical issues, and service requests, while maintaining a high level of customer workflows to enhance efficiency, productivity, and service quality. Performance Monitoring: Implement key accountability. Training and Development: Develop and deliver comprehensive training programs for technical
networking protocols, internet technologies, and ISP services.
essential.
Duties include development of services, reports and applications to meet business requirements; associated with external service consultants; development; support; documentation; training and project management