iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Delivery Assurance Manager (Entry) to join their team Develop workforce enablement and training offerings (“Platform role-based paths and curricula with local delivery managers, domain and product owners Organize and deliver communications, e.g. participants, their team leads, local management Works to ensure participants receive high end end enablement experience and state of the art training content and formats Familiar with Agile methodologies experience in Working closely with Delivery Managers, Project Managers, Product Owners, feature teams, developers
seasoned IT professional with expertise in endpoint management solutions? We're seeking a Solutions Architect a crucial role in managing corporate devices globally. Unified Endpoint Management – Solutions Architect development teams in constantly improving our Endpoint Management platforms stability and availability. Works with with ITIL processes (Incident, Change, Problem management). Experience with technical documentation and
for renewal. As part of the Privileged Account Management Infrastructure Rollout Team, you will work on into Privileged Access Management. Working with the Privileged Account Management Team in order to create field of Identity and Access Management and Privileged Account Management. Keep documentation up to date ITIL and ITSM such as Problem-Incident-Change Management processes. Deep knowledge of Confluence, Jira Advantageous: Identity and Access Management. Privileged Access Management (CyberArk, BeyondTrust, or Thycotic)
Reference: JHB000384-NT-1 Our client requires the services of a Software Engineer (Senior) with 6-8 Years incident, change, and problem management as well as experience with project management and/or IT provider steering troubleshooting skills Experience with RESTful APIs and service-oriented architectures Ability to interpret business ways to reduce complexity Effective stakeholder management and communication skills Experience working in
Streaming Platform Engineer. Running business critical services in cloud environments in accordance with the agreed with the defined Service Level Agreements Work in a team environment to improve services throughout the Cycle Managing projects / processes Support Product in an Agile approach by proactively managing assigned , Docker Experience in developing solutions on public cloud platforms such as Microsoft Azure and AWS experience in developing backend applications and services Architecture and Interface Design Experience of
Reference: JHB000383-BM-1 Our client requires the services of a Data Streaming Platform with Bachelor's Degree and Responsibilities: Running business critical services in cloud environments in accordance with the agreed with the defined Service Level Agreements Work in a team environment to improve services throughout the Cycle Managing projects / processes Support Product in an Agile approach by proactively managing assigned , Docker Experience in developing solutions on public cloud platforms such as Microsoft Azure and AWS
all relevant configuration, including Materials Management where integration requires this Preparation of objects Preparing User manuals and conducting training to business process owners Go-live preparation and Maintenance tickets within defined SLA's (Service Level Agreements) Responsible for troubleshooting HANA SAP ABAP Change request management (SAP transports) Solution Manager configuration & diagnostics Advantageous Skills Requirements: SAP S/4 HANA Good time management and organisational skills Willingness to learn
Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will support the channels below (and any other Instant Messaging/AI Support. Special projects (training, exhibitions, solution testing, etc.). Grade quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk
Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join over 10 years) in quality management, including: Quality Assurance, Service Desk.
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The contact centre service will support the channels below (and any other new channels):