Responsibilities:
development, implementation, and execution of training initiatives that are aligned with business goals Business Unit Managers across the group. To determine training priorities, rollout plans, set goals and timelines Managers to identify skill gaps, plan, and implement training initiatives to close gaps.
Training reports must be analysed and reported to all key le training programmes as per business requirements.
Company is looking for a Training and Research Assistant / PA for our Head of Training that will be based out they require information. Plan and execute open training days and product presentations at customers. Assist presentations for both customers and internal training opportunities. Continue to develop and maintain between training and other departments. Video recording, editing and preparation for training site. Minimum be an advantage Planning & preparation of training initiatives. Care and responsibility and use of
and wear part products and services to their customers. Promote servicing and machine inspections. To To process all administrative work related to Servicing, Warranty Repairs, Machine installations, repairs on information on the online Service Reports. Proactively promote services and inspections. Process customer customer orders for services, repairs and inspections. Allocated required stock, coordinate picking and of spares where required. Sustain and improve service levels to key accounts clients. Collate the required
This position offers a unique opportunity to take ownership of a newly created role! The successful candidate will develop office policies and procedures and implement such to ensure the smooth running of this fast paced business.
Although the company has enjoyed tremendous success over the pa
business ( opposed to business to consumer) financial services company.
Additionally you should have a
upselling additional services, resolving issues, providing extensive customer service to local and foreign
and wear part products and services to their customers. Promote servicing and machine inspections. To To process all administrative work related to Servicing, Warranty Repairs, Machine installations, repairs on information on the online Service Reports. Proactively promote services and inspections. Process customer customer orders for services, repairs and inspections. Allocated required stock, coordinate picking and of spares where required. Sustain and improve service levels to key accounts clients. Collate the required
support to contracted Specialists as well as the Service Providers Department. Sectional performance parameters:
Effective management and oversight of customer service operations, including oversight of: Daily vehicle tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available for