for an experienced and talented technical services manager to join its team of professionals. Key Responsibilities: confirmation to clients, mainly for technical services Commencement of technical on-site and telephonic presentation of the company’s knowledgebase and training of colleagues Analyses and Assessments of market Department Manager when implementing new products and services. Working close with the Department Manager for Commencement of regular technical product and system training with clients where new products are introduced
rock-solid Managed Services Engineer to join, their team of dynamic professionals. Apply now As a Managed Services client environments are well managed, supported and in line with agreed service level metrics. Requirements: Qualification 6 years of ICT organization provision managed services experiences Sound knowledge of system monitoring
affordability calculators
Credit management
Customer experience
Manage risk/optimisation/acquisition
Development Solutions External Client Service Account Manager. Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working Software solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling to deployments to external client environment. Manage IT Software deployments Hotfixes, patches, release
Join our dynamic team as a Remedy Release Train Engineer, where innovation meets impact At the forefront alignment across platforms in line with ASOC service management strategy and principles Review and align cross-platform issues Deep understanding of IT Service Management (ITSM) principles and BMC Remedy platform Release Trains (ARTs) and coordinating releases. Strong communication and stakeholder management skills
Join our dynamic team as a IFS Release Train Engineer, where innovation meets impact At the forefront alignment across platforms in line with ASOC service management strategy and principles Review and align Expertise in release planning, coordination, and managing dependencies across multiple teams. Strong facilitation impediments and conflicts. Effective stakeholder management, continuous improvement, adaptability
You've worked in investor services and you're results-driven with a knack for process improvement. Is detailed understanding of unit trust funds, strong management skills, and a drive for operational excellence administration of the Transfer Agency Function. You'll manage team output, resolve operational issues, and ensure balancing various responsibilities, from project management to financial reporting. Your innovative approach forward, ensuring clients receive exceptional service. Where you'll be doing it You'll be joining a leading
Description Main Purpose: The Test Manager – PGT SSA will be responsible for the delivery for all test process value streams, PGT global teams, and IT Tech Services. In addition to successful test execution, the test readiness, test reporting, risk, and issue management, and deploying testing approaches and strategies including upgrades, code merges, migrations. The Test Manager – PGT SSA will also operationalize global strategies sustain. Oversee SSA testing service delivery Very strong project management working with on-shore/off shore
Responsible for managing and sending managed email and SMS sends on behalf of clients. Responsible for for managing and briefing through templates from clients/other departments through to the template team Responsible for overseeing all client template services related projects, which may include collaboration department such as integrations. Responsible for managing all incoming jobs, knowing the status of each communicate with clients throughout the process and manage client expectations. Responsible for maintaining