Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
ensure consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to Customers the couriers are within agreed service standards Monitor Customer service standards in the Call Centre planning and absenteeism management Facilitate training and development interventions Review performance Adhere to OHSA requirements e.g., training, safety reps, administration, meetings Ensure the protection
of logistics professionals, providing guidance, training, and support as needed. Analyze and report on Logistics, Supply Chain Management, Business Administration, or a related field. Minimum of 5 years of
of logistics professionals, providing guidance, training, and support as needed. Analyze and report on Logistics, Supply Chain Management, Business Administration, or a related field. Minimum of 5 years of
customers, service partners, and internal stakeholders. Provide excellent customer service to all stakeholders logistics-related issues promptly, ensuring excellent customer service. Knowledge of logistics processes: Familiarity seamlessly. Proficiency in administrative tasks: Skilful in handling administrative duties such as booking
customers, service partners, and internal stakeholders. Provide excellent customer service to all stakeholders logistics-related issues promptly, ensuring excellent customer service. Knowledge of logistics processes: Familiarity seamlessly. Proficiency in administrative tasks: Skilful in handling administrative duties such as booking
rates with carriers, freight forwarders, and other service providers. Build and maintain strong relationships reliable service. Monitor supplier performance and escalate issues as necessary to ensure service level
business sales hunting in road freight transportation services The right candidate for the role will be someone transportation Knowledge of the various types of services or types of packages offered in this industry