Service Desk Engineers provide IT end-user support on various components of an IT environment, including incidents or service requests and you will continuously better yourself through training and research and the face of the company. Deliver exceptional service to internal and external customers. Respond to ticket/ task time entries. Provide guidance and training to customer personnel, empowering the users to
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Town Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Systems or engineering Min 3 years relevant working experience as a Field Service Engineer in the ICT Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Integration Services (API) Manager that oversees and supports all development efforts within the organisation external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role. The successful candidate integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure and maintenance for API management platforms and services such AKANA and WSO2, etc. Experience in in different
NWA003336-Ren-2 A great opportunity for a Head Service Manager to meet a specialist recruitment consultant looking for a Head Service Manager who can; but not limited to; develop support service management, develop qualification/certification At least 5 years'experience in a Service management environment Experience working in Risk
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
being a Client Experience Manager in security services. Your mission? To make sure customers feel like delivering top-notch service and handling all the ins and outs of our Security Services Department. Your of hands-on experience managing operations and service delivery in complex customer environments. Additionally years of experience leading multicultural teams in service delivery settings. Your ability to foster collaboration understanding and exposure to service management tools and monitoring mechanisms are highly desirable. Your
scene? That's where you come in as the Technical Service Lead. Your mission? To blend business goals with heights, they are seeking a skilled Technical Service Lead to join their Aviation Department and contribute
Software Development Solutions External Client Service Account Manager. Permanent position Matric certificate/ certificate/ Grade 12 BCom qualification OR Industrial engineering OR IT Software qualification, OR other Driver’s working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing business Requirements, design, testing, user training, deployments. Release management and configuration