urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent Knowledge Query Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education of 2 years experience as a call centre agency in an inbound or outbound call centre environment FAIS Requirements:
contribute the success of the organisation. As an Inbound and Live Chat Consultant, you will play a pivotal communication skills Computer literacy Web based Chat Inbound Skills Minimum Requirements Matric Certificate-
urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer
contribute the success of the organisation. As an Inbound and Live Chat Consultant, you will play a pivotal communication skills Computer literacy Web based Chat Inbound Skills Minimum Requirements Matric Certificate-
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Competencies:
Must have inbound and outbound experience
Good reading abilities Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
essential that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills relationship with each individual who is part of the call centre structure. Document performance agreements expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
field.