Reference: CTI003548-CAF-1 Calling all Secret Agents of Quality Assurance Join our client's Elite Testing tuned Aston Martin. Job Description: As a Test Agent, you'll need the cunning of James Bond, equipped that their applications are as secure as a secret agent's identity. Skills & Experience: A tester who
/>Job Description:
As a Test Agent, you'll need the cunning of James Bond, equipped
their applications are as secure as a secret agent's identity.
Skills & Experience:
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
systems across six countries, utilising a network of agents and shop owners. Coding is primarily done on the company objectives in serving customers. This role calls for commitment to exceptional credit systems and
an experienced colleague is assigned to an inexperienced individual and assists in a training and development an experienced colleague is assigned to an inexperienced individual and assists in a training and development
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This handling number porting requests: Taking inbound support calls. Proactively assisting customers with their willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem
delivered. Identify the Change Agent network, on-board Change Agents as required. Execute on the change interventions on a continuous basis and through the Change Agent network take corrective actions. Ensure that stakeholders
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
electricity and smartphones through a network of agents and merchants. The young, hardworking team values
business. ENVIRONMENT: A leading cloud Contact Center and CRM solutions provider in Southern Africa is